Saige and Rose Boutique - Houston, Texas

Ana Storer

Today is Wednesday and I shopped here on Saturday for an event I was attending.

When I walked in the store was destroyed by an unhappy customer.

Now I know why!

The girl who assisted me made me aware of the return policy verbally.

Stating that I had 7 days for a full refund and then store credit thereafter.

Today I went to return the items because it was poorly made.

The staff was nice but did not merit the verbal policy.

In 2023 the inability to refund in original payment is absurd.

I don’t return items often but when I make a purchase in a store I only visited once, the lack of customer curtesy is unprofessional.

Alexis Williams

This boutique is sooo cute!! You could find some really cute, great quality pieces and the staff is so nice and caring! One young lady prepared my dressing room while I shopped because she saw me fidgeting with my son and even helped me to find this cute outfit I have pictured! ?

viiany barona

This boutique Always Has a great selection. Stop by Their Memorial or Galleria Location IF You Need a Good Dress Dress, Club Outfit, Summer Dress OR A Good Clutch! They Carry Only Exclusive Designs You Won't See Anywhere Else. Great Seasonal Outfits. Good Music and Amazing Costumer Care

brenda lisabeth

my favorite store in memorial city mall. i can always find something here for nights outs, date nights and brunch outfits. the material on the dresses is so good! customer service is truly 10/10. the owner Lucilia is hands down the sweetest person ever. i love how clean and neat it is. shop here ladies!

Michelle Magdaleno

I purchased a dress for my birthday trip and was told I could return the dress in 7 days in order to get my refund. I ended up forgetting the dress for my weekend trip and decided to return it after coming back. When I went to return it they told me that their policy was 7 days to get “store credit” which is RIDICULOUS considering I FOR SURE heard them say 7 day return policy. I was upset and thought that MAYBE I miss heard the first time but after hearing all these comments about them purposely miss leading people I feel like I heard right and they did not hold up to their verbal return policy. If I had hear this first hand then I wouldn’t have purchased it at all since I was on the fence about the dress to begin with. Don’t waste your money!

SANTANA AUGUSTINE

I bought a dress for $160 from here that was beautiful but poor quality. Once I got home to try my dress on with my shoes I notice that the piping in the dress was poking me in my breast. I was so disappointed because I had an important event to go to. Being that the tag was removed they refused to take it back. I just gotten the dress 2 days prior. They told me to go get it fix at the cleaners. For a $160 dollars this dress shouldn’t have been defected. I’m so disappointed in this store and would highly recommend not to spend your money here.

Heather Graves

To the young Manger who didn’t want to give her name at The Woodlands Saige & Rose location Thursday September 29th, 2022 at 6:45PM - If I could put zero stars I would! Management is ran by children with lack of customer service, this boutique sells Low quality clothes that has holes in them, then refuse to give a refund for their pricey $100 costume clothing. I do not recommend this store to anyone!!

Trang mai

I bought a style shirt here yesterday. When I brought it home, I found the shirt was torn. I brought it today I want to exchange it for another one. but their staff said they couldn't because I had cut the fascia. I asked why not check the item before putting it up for sale. They said they checked. If you check it, why can't the shirt be torn? Management also doesn't know how to solve the problem. so bad. I will never come back or recommend Ny friends and my family.